Appknox Stands Out in Gartner's 2023 'Voice of the Customer' for Application Security Testing

Appknox continues to solidify its position as a top-tier vendor in application security testing, receiving prestigious recognition from Gartner as one of the leading vendors for Voice of the Customer. This recognition underscores Appknox's unwavering commitment to customer satisfaction, its consistent delivery of robust, developer-centric security solutions, and also its continued relevance in the ever-evolving landscape of application security.

Earlier this year, Appknox also garnered recognition as a noteworthy vendor in DevSecOps tools for secure software delivery and also achieved its third consecutive inclusion in Gartner's Hype Cycle for mobile application security testing.

Understanding Gartner Peer Insights "Voice of the Customer" - How This Review-Based Security Report Is a Game Changer for Businesses?

The "Voice of the Customer" is a comprehensive report that distills the collective wisdom of Gartner Peer Insights' reviews into valuable insights for IT decision-makers. This amalgamation of peer perspectives, coupled with in-depth individual reviews, serves as a valuable complement to Gartner's expert research and can be instrumental in your procurement process. 

Reports such as Gartner Peer Insights "Voice of the Customer" provide valuable insights for IT decision-makers when selecting the right security vendor for their business. This offers firsthand feedback and experiences shared by peers who have hands-on experience with various vendors. This user-generated feedback goes beyond marketing claims and provides an authentic assessment of a vendor's performance, support, and overall product satisfaction.

Business leaders can leverage this information to make informed choices, ensuring that their selection aligns with their organization's specific needs and objectives. It streamlines the vendor evaluation process, reduces risks associated with making uninformed decisions, and ultimately contributes to a more successful and secure IT environment.


How Do Security Vendors Become Eligible for This Report? 

To be included in this report, vendors must have garnered 17 or more eligible published reviews, alongside a minimum of 15 ratings for both "Capabilities" and "Support/Delivery" within the specified 18-month submission period. This methodology does not consider reviews from vendor partners or end-users of companies with less than $50 million in revenue.

Gartner Peer Insights "Voice of the Customer" 2023 - Mobile Application Security Testing

What Are the “Voice of Customers” Quadrants in the Report?

All eligible vendors are categorized into four quadrants based on “User Interest and Adoption” (x-axis) and “Overall Experience” (y-axis). In the "Voice of the Customer" quadrants, vendors positioned in the upper-right quadrant receive esteemed recognition as Gartner Peer Insights Customers' Choice, symbolized by the Customers' Choice badge. These acknowledged vendors not only meet but surpass the market average for Overall Experience and User Interest and Adoption.

Vendors located in the lower-right "Established" quadrant of the "Voice of the Customer" achieve or exceed the market's average for User Interest and Adoption but fall short of meeting the market average for Overall Experience.

Vendors placed in the upper-left "Strong Performer" quadrant of the "Voice of the Customer" exceed the market's average for Overall Experience but do not reach the market average for User Interest and Adoption.

Vendors positioned in the lower-left "Aspiring" quadrant of the "Voice of the Customer" fail to meet the market's average for both “User Interest and Adoption” and “Overall Experience”. It's important to note that all vendors included in this report align their products with this market and meet the minimum criteria for inclusion.

What Are the Key Application Security Capabilities Considered by “Voice of Customer”? 

Gartner's definition of the application security testing (AST) market encompasses both the consumers and providers of products and services that focus on examining and assessing applications to identify security vulnerabilities. This market is characterized by its high dynamism, continuously evolving to adapt to the ever-changing landscape of application architectures and emerging technologies. 

AST tools are available through two primary models: software as a service (SaaS) delivered via subscription and, less frequently, on-premise software solutions. Notably, many vendors provide both SaaS and on-premises options to cater to diverse client preferences and requirements.

Core capabilities encompass essential testing functions, with many organizations employing one or more of the following types:

Static AST (SAST)

This type scrutinizes an application's source code, bytecode, or binary code to uncover security vulnerabilities. Typically, it is applied during the programming and/or testing stages of the software development life cycle (SDLC).

Software Composition Analysis (SCA)

SCA is instrumental in identifying open-source components and, to a lesser extent, commercial ones used in an application. It helps pinpoint known security vulnerabilities, potential licensing issues, and operational risks stemming from these components.

Beyond Vendorship: Why We're the Trusted Choice for Application Security?

Appknox has earned its reputation as one of the most trusted vendors in mobile application security testing due to several key factors. 

Figure_2_Voice_of_the_Customer_for_Application_Security_Testing_Willingness_to_Recommend (Appknox)First, Appknox offers comprehensive, developer-centric solutions prioritizing ease of use and integration within the mobile app development lifecycle. This approach simplifies identifying and mitigating security vulnerabilities, making it accessible and efficient for organizations.

Second, Appknox demonstrates a consistent commitment to customer satisfaction, garnering recognition as a Gartner Peer Insights Customers' Choice. This acknowledgment reflects the trust and loyalty of its customer base, further affirming Appknox's pivotal role in the landscape of mobile application security testing.

Lastly, Appknox's constant innovation and adaptability to the evolving mobile security landscape ensure that its solutions remain at the forefront of the industry. By providing robust, up-to-date security measures, Appknox continues to be a preferred choice for organizations seeking mobile app security assurance.


What Are Customers Saying About Appknox?

With an overall rating of 4.9/5 (92% 5-star ratings) and outstanding customer feedback in terms of evaluation and contracting (4.8/5), integration and deployment (4.8/5), and service and support (4.9/5), Appknox has proved itself to be a customer favorite and is setting benchmarks across the application security testing domain.


Here are some of the ⭐️⭐️⭐️⭐️⭐️customer reviews about Appknox:

"Credible Security Assessment Vendor"

"We were looking for vendors to help with security assessment of our AdTech platform. This was a mandatory requirement for the SOC certification and compliance. Right from the start, the Appknox team were incredible with the on-boarding process, provided timely updates and within the stipulated time the security assessment reports for our platform, mobile apps and the website was shared. If you are looking for credible provider for security testing, we definitely recommend Appknox. "

- Software Engineering Manager, Software Industry


"Most Liked VAPT Tool For Our Team With Super Efficient Support Members"

"The whole experience was of A1 quality. We are using Appknox services for more than 2 years for couple of our critical projects and the assurance and the quality of Assessment we have received each time is why we keep using their services."

- CEO, IT Services Industry


"Fantastic Product & Service For Application Security Requirements"

"Easy to use product, superior product and service support, strong expertise in the application security domain. You name it they either have it or get it implemented for you. The testing coverage and the remediation support provided post testing helped us effectively find gaps in our product and the way we were approaching things, but thanks to Appknox these are streamlined and this overall helps us meet our compliance needs too"

- Senior Architect, Construction Industry

Final Thoughts: Why Choose Appknox for Application Security Testing?

Appknox offers a cutting-edge, plug-and-play mobile application security testing solution that comes equipped with innovative tools for vulnerability assessment and penetration testing. This robust platform empowers enterprises, developers and security researchers to construct the most secure mobile applications.

With Appknox, mobile DevSecOps teams can seamlessly integrate static, dynamic, and API security tests into their CI/CD pipelines. This streamlined process detects potential issues before they escalate, saving developers valuable time. The platform automatically identifies vulnerabilities, seamlessly integrating them into ticket systems, eliminating the need for additional tools or screens.

Unlock the power of our unparalleled Vulnerability Assessment (VA) tools, augmented by expert pentesters. Identify and resolve security vulnerabilities and software flaws at the earliest development stages. Rest assured, your application software is strengthened, trustworthy, and compliant with industry standards, enhanced by add-on features:

SBOM (Software Bill of Materials): Gain insights into the application's entire attack surface and prioritize remediation.

Store Monitoring: Stay informed about security vulnerabilities in your iOS or Android app by ensuring regular security scans of the latest application versions.



Published on Dec 5, 2023
Harshit Agarwal
Written by Harshit Agarwal
Harshit Agarwal is the co-founder and CEO of Appknox, a mobile security suite that helps enterprises automate mobile security. Over the last decade, Harshit has worked with 500+ businesses ranging from top financial institutions to Fortune 100 companies, helping them enhance their security measures.
Beyond the tech world, Harshit loves adventure. When he's not busy making sure the digital realm is safe, he's out trekking and exploring new destinations.


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